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J-Town Disc Golf: Big Thank You to Innova!!!!!

Author Topic: Big Thank You to Innova!!!!!  (Read 398 times)

Greedee_Monkee

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Big Thank You to Innova!!!!!
« on: May 04, 2012, 11:48:54 AM »
My fiancÚ just started playing. She has just started to get some decent distance but is still under 150ft off the tee. I'm proud of her for continuing to put forth the huge amount of effort she has been. She purchased an Innova Blizzard TeeDevil. First drive she threw with the disc it found a tree and the lip of the disk split. I have hit plenty of trees and have never seen that happen. I sent an email to Innova and within 5 minutes a representative contacted me and offered me a disc of my choice to replace the damaged one. Plastic, color, model was all up to me. I am very happy with the outcome. I offered to send the damaged disc back so they could inspect why it happened. He said no and to continue to play with the disc. I was shocked, an email that was not a complaint but a concern turned into an apology on Innovas part. I will not hesitate to buy from them again. Fantastic customer service. Thank you Innova!
Ouch! Lower Back Pain